Privacy Policy

Last updated: October 2, 2026

Star Van Lines respects your privacy. This policy explains how information may be collected, used, and protected when you visit this website, use the chat widget, call us, email us, or request moving services.

Information we may collect

We may collect contact details and move-related information that you choose to provide, such as your name, phone number, email address, pickup and delivery locations, move dates, inventory details, and messages. We may also collect basic technical information such as browser type, device type, IP address, and website activity.

How we use information

Information may be used to respond to inquiries, prepare and coordinate moving services, provide customer support, improve our website and services, protect against fraud or misuse, and meet legal or regulatory obligations.

Text messaging

If you provide a mobile number through the chat experience or another communication channel and give consent, Star Van Lines may send text messages related to your inquiry, order, or services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive marketing text messages is not a condition of purchase.

Sharing of information

We may share information with service providers that support website hosting, communications, customer relationship management, analytics, payment processing, fraud prevention, or moving operations. We do not sell personal information or share mobile opt-in data with third parties for their own marketing purposes.

Cookies and analytics

We may use cookies and similar technologies to keep the site working, understand website traffic, and improve user experience. Browser settings may allow you to limit or block cookies.

Data security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. Information is retained only as long as reasonably necessary for the purposes described in this policy, including legal and operational requirements.

Your choices

You may ask to access, correct, or delete personal information, subject to applicable law. You may opt out of promotional email using the unsubscribe method provided and may opt out of text messages by replying STOP.

Contact us

For privacy questions, contact Star Van Lines at info@starvanlinesmovers.com or (855) 822-2722.